Nokia has very good hardware. There is absolutely no discussion about that. But they have consistently failed in building strong services around their devices.
According to The Next Web, Nokia has closed its OVI music subscription service since it has gained little traction during the last two years.
Frankly, I am not surprised.
From my point of view, the problem with Nokia is their attitude. "We are the best. We can do all. And no fruit little company can teach us how to build a cell phone". If you talk with any Nokia employee, they believe that Apple builds toys and Google is just a search engine. They do not understand that both of them are dedicated to build an entire end-to-end user experience, not just mobile phones.
Nokia is building many different phone models with different operating systems and versions. There are business phones, gaming phones, multimedia phones and just cell phones. But there is no end-to-end user experience.
The high-end phones are extremely powerful and the hardware is probably much better than the iPhone. Also, if you compare iOS and Android with Symbian, you will realize that most of the features are very similar. But again, the user experience in a Symbian device is complex, unintegrated and difficult to understand to the common of the users.
Nokia should focus in what they know better: Hardware. They should also partner with Google or Microsoft to produce software services and a powerful user experience. This is what it is going to save the company in the long term.
Do you also think Nokia should start focussing in Hardware?